Online Bill Pay FAQs
RBC Bank Online Banking and Bill Pay service is free and designed to make your life easier by reducing the need for checks, envelopes, and stamps. All you have to do is tell us whom you want to pay and when, and with the click of a mouse your bills are paid. This feature allows you to pay anyone you would pay with a check from your checkbook- your utility bill, doctor or even the neighborhood boy who cuts the grass.
Please note, however, that tax payments, court ordered payments and payments outside of the United States are excluded through this service.
RBC Bank does not take money out of your account in advance of the payment date. Funds are paid to your biller by either electronic draft or paper check drawn on your account.
Payments can be scheduled up to one year in advance.
Bill Payments do not appear in your account history until they have cleared your account.
If you selected Bill Pay during the enrollment process, once your Activation Code has been entered, you are ready to begin using Bill Pay! To start, click Pay Bills in the Self Service menu on most Online Banking pages. The Welcome to RBC Bank Online Bill Pay screen will appear with the following navigation bar:
Accounts Balances - go from the Bill Pay area to the Online Banking account information screens
If you want to sign up for Bill Pay after you have enrolled in Online Banking, simply click on the Enroll To Bill Pay link under Self Service.
Yes, thanks to the CheckFree Guarantee, you can be assured that your electronic payments are safe and reliable. That's because when your payments are processed through CheckFree, you are protected in the unlikely event of unauthorized transactions or processing delays.
The following browsers support SSLv3 and 128-bit and above encryption and provide the best security:
Transfers are a quick and easy way to move money between your RBC Bank accounts accessible from Online Banking. The transfer of funds will generally be reflected immediately in the available balances of the respective accounts. Transfers submitted before 8:00 pm EST will be processed the same day, transfers submitted after 8:00 pm EST will be processed the following business day.
Accounts you can transfer funds from are: Checking, Money Market, Savings, and Lines of Credit.
Accounts you can transfer funds to are: Checking, Money Market, Savings, CreditLine, EquityLine, Loan, Mortgage and Credit Card.