Contact Us

 

Quick Reference

Phone
General account and online banking questions
800-236-8872
Email
Send us an email.
Mail
RBC Bank Client Call Center
Mail Code: 000-902-0101
PO Box 1220
Rocky Mount, NC 27802
Locate Us
Find a branch or ATM near you.

General Assistance Contact Information

Client Call Center (Customer Service)
Monday-Friday 7:00am -11:00pm ET and
Saturday and Sunday 7:00am - 10:00pm ET
800-236-8872 Email Us RBC Bank Client Call Center
Mail Code: 000-902-0101
PO Box 1220
Rocky Mount, NC 27802
Client Relations Center   How to contact us  
Online Banking, Bill Pay, and Online Money Management for Business 800-236-8872 Email Us  
U.S. Banking for Canadians 800-769-2553    
Media Relations 919-788-5613 Email Us Contact Jamie Mitchell
Community Outreach and Sponsorships   Email Us  
Volunteerism and Corporate Giving   Email Us Verna Graff-Gessaman
RBC Bank
PO Box 1220
Mail code: 000-009-0101
Rocky Mount, NC 27802-1220
Privacy Questions and Comments 800-236-8872 Email Us  
Security Questions and Comments 800-236-8872 Email Us  

Personal Banking Contact Information

Online Banking & Bill Pay 800-236-8872 Email Us  
Debit/Credit Card Rewards Redemption Center
Monday to Saturday 9am - 9pm and
Sunday 9am - 8pm
877-521-2035 Email Us  
Personal Banking and Credit Cards 800-236-8872 Email Us  
Personal Loans and Lines of Credit 800-236-8872 Email Us  
Mortgage Loan Applications 800-789-1108 Email Us or find your local MLO  fax to 252-454-6175
Mortgage Loan Administration 800-426-7073 Email Us Mortgage Loan Administration
PO Box 700
Rocky Mount, N.C. 27802-0700
fax to 252-454-6127
Insurance Customer Referral Hotline 877-733-7073    

Business Banking Contact Information

Online Money Management for Business 800-236-8872 Email Us  
Debit/Credit Card Rewards Redemption Center
Monday to Saturday 9am - 9pm and
Sunday 9am - 8pm
877-521-2035 Email Us  
Business Banking and Credit Cards 800-236-8872 Email Us  
Business Loans and Lines of Credit 800-236-8872 Email Us  
Standby Letters of Credit 800-236-8872 Email Us  
Payroll Solutions 877-700-4729 Email Us Payroll Solutions
150 North Crest Blvd
Macon, GA 31210
Community Development Lending   Email Us  

Corporate & Institutional Banking Contact Information

Treasury Management 800-897-6552    
Investment Banking 704-686-1187   Email Us Contact Ryan Tyler
International Banking 800-938-6299 Email Us  
Foreign Exchange Services 704-686-1465 Email Us Contact Angie Smith
Knowledge Based Industries 919-788-7573 Email Us Contact Lesley Homistek
Merchant Sales (Moneris) Sales: 888-260-5395
Servicing: 877-252-8228
Email Us  
Public & Institutional Banking 888-680-5064 Email Us Contacts & Offices
Non-Profit Banking (Good Shepherds Bank) 888-472-7488 Email Good Shepherds Bank  
Association Management Banking (Smartstreet) 888-705-0600 Email Smartstreet  
RBC Builder Finance   Select Location