Contact Us

 

Quick Reference

Phone
General account and online banking questions
800-236-8872
Email
Send us an email.
Mail
RBC Bank Client Call Center
Mail Code: 000-902-0101
PO Box 1220
Rocky Mount, NC 27802
Locate Us
Find a branch or ATM near you.

General Assistance Contact Information

Client Call Center (Customer Service)
Monday-Friday 7:00am -11:00pm ET and
Saturday and Sunday 7:00am - 10:00pm ET
800-236-8872 Email Us RBC Bank Client Call Center
Mail Code: 000-902-0101
PO Box 1220
Rocky Mount, NC 27802
Telephone Banking and Client Call Center while traveling outside the U.S. Call Collect:
506-864-2275
   
Client Relations Center   How to contact us  
Online Banking, Bill Pay, and Online Money Management for Business 800-236-8872 Email Us  
U.S. Banking for Canadians 800-769-2553    
Media Relations 919-788-6272 Email Us Contact Dorsey Landis
Corporate Advertising   Email Us  
Community Outreach and Sponsorships   Email Us  
Volunteerism and Corporate Giving   Email Us Molly Sapienza
RBC Bank
301 Fayetteville Street
Suite 1100
Raleigh, NC 27601
Privacy Questions and Comments 800-236-8872 Email Us  
Security Questions and Comments 800-236-8872 Email Us  

Personal Banking Contact Information

Online Banking & Bill Pay 800-236-8872 Email Us  
Debit/Credit Card Rewards Redemption Center
Monday to Saturday 9am - 9pm and
Sunday 9am - 8pm
877-521-2035 Email Us  
Personal Banking and Credit Cards 800-236-8872 Email Us  
Personal Loans and Lines of Credit 800-236-8872 Email Us  
Mortgage Loan Applications 800-789-1108 Email Us or find your local MLO  fax to 252-454-6175
Mortgage Loan Administration 800-426-7073 Email Us Mortgage Loan Administration
PO Box 700
Rocky Mount, N.C. 27802-0700
fax to 252-454-6127
Insurance Customer Referral Hotline 877-733-7073    

Business Banking Contact Information

Online Money Management for Business 800-236-8872 Email Us  
Debit/Credit Card Rewards Redemption Center
Monday to Saturday 9am - 9pm and
Sunday 9am - 8pm
877-521-2035 Email Us  
Business Banking and Credit Cards 800-236-8872 Email Us  
Business Loans and Lines of Credit 800-236-8872 Email Us  
Standby Letters of Credit 800-236-8872 Email Us  
Payroll Solutions 877-700-4729 Email Us Payroll Solutions
150 North Crest Blvd
Macon, GA 31210
Community Development Lending   Email Us  

Corporate & Institutional Banking Contact Information

Treasury Management 800-897-6552    
Investment Banking 704-686-6914  Email Us Contact Lois Camp
International Banking 800-938-6299 Email Us  
Foreign Exchange Services 704-686-1465 Email Us Contact Angie Smith
Knowledge Based Industries 919-788-7573 Email Us Contact Lesley Wilson
Merchant Sales (Moneris) Sales: 888-260-5395
Servicing: 877-252-8228
Email Us  
Municipal Banking & Finance 888-680-5064 Email Us Contacts & Offices
Association Management Banking (Smartstreet) 888-705-0600 Email Smartstreet