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RBC Bank Named Among Nation's Best In Small Business Banking

 

2010 Greenwich Excellence Awards Recognize RBC Bank for Branch Satisfaction, Treasury Management Accuracy and Customer Service

 

Raleigh, N.C. – February 22, 2011 – RBC Bank’s Small Business Banking has won national recognition in three key areas. Among 750 banks, RBC Bank was named a top performer by customers and winner of a 2010 Greenwich Excellence Award in:

  • Branch Satisfaction in Small Business Banking
  • Treasury Management Customer Service and
  • Treasury Management Accuracy of Operations

“Small business is the cornerstone of our nation’s economy and we’re proud to be designated as a company of excellence in serving this critical segment,” said Ginger Siegel, head of Small Business Banking for RBC Bank. “We focus on earning our customers’ business every day, so it’s great to be recognized by our own clients for this commitment.”

The Greenwich Excellence Awards are based on the firm’s interviews of 24,000 small business and middle market companies across the country. In the interviews, decision-makers from small businesses with $1-10 million in annual sales and middle market businesses with $10 to $500 million in annual sales name the banks they use and then rate them on a number of banking and treasury management categories. Of more than 750 banks evaluated, only 34 received Greenwich Excellence Awards in 2010.

About Greenwich Associates

Greenwich Associates provides research-based strategy management services for financial professionals. Greenwich Associates' studies provide benefits to the buyers and sellers of financial services in the form of benchmark information on best practices and market intelligence on overall trends. Based in Stamford, Connecticut, with additional offices in London, Toronto, Tokyo, and Singapore, the firm offers over 100 research-based consulting programs to more than 250 global financial services companies. Please visit our website, www.greenwich.com, for more information.

About RBC Bank

RBC Bank, headquartered in Raleigh, N.C., offers a wide range of financial services and advice to individuals, businesses and public institutions throughout the Southeast. RBC Bank’s network includes more than 420 full-service banking centers in six states (Alabama, Florida, Georgia, North Carolina, South Carolina and Virginia), an extensive ATM network and telephone and online banking. RBC Bank is the 40th largest U.S. bank by consolidated assets, according to SNL Financial’s List of the Nation’s 50 Largest Banks, September 2010. RBC Bank is a wholly-owned subsidiary of Royal Bank of Canada (RBC) (RY on the TSX and NYSE), Canada's largest and most stable bank as measured by assets and market capitalization. In August 2009, Global Finance Magazine ranked RBC as the safest bank in the Western Hemisphere. RBC is also one of the world's financial, social and environmental corporate leaders, having appeared on the Dow Jones Sustainability World Index every year since its creation in 1999. Additional information about RBC Bank may be found at www.rbcbankusa.com.