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Press Release



RBC Bank gives a behind-the-scenes look at its relocation

RALEIGH, N.C. – Aug. 28, 2008 – Hundreds of RBC Bank employees, mountains of crates and an army of
movers all add up to one giant headquarters relocation. This weekend RBC Bank will begin its move to RBC
Plaza in downtown Raleigh.

The question is: How does a move of this magnitude come together?

Planning for the move began shortly after RBC Bank Chairman and CEO Scott Custer finished his remarks
announcing the building site. Since that time there has been a steady stream of activity surrounding the
construction of the building, coordination of employees and move logistics.

“Moving more than 300 RBC Bank employees to the new headquarters and Glenwood Avenue locations will be
the easy part,” said Greg Queen, Director of Real Estate Services. “The hard part has been managing the
process of building a 33-story building over a three-year period while staying on budget, on schedule and
keeping everyone focused on the project, as well as trying to deliver an end product that would make everyone
involved happy.”

Throughout the process of planning for the move, employees were kept informed by the RBC Bank intranet, email
and other internal communications. There were instructions about everything from packing protocol to
parking assignments and even a series of employee orientations, which included a guide to downtown Raleigh
and a demonstration of how to pack a moving crate.

“The team that has organized this move has thought of everything,” said Custer. “We’re focusing on making this
move as green as possible – using a phased approach for the move so that we can recycle packing materials
and distributing re-usable water bottles to each employee moving downtown.”

As you can see, moving a headquarters the size of RBC Bank is no small undertaking. Here’s the breakdown:
• More than 300 employees from five different locations moving to two different offices
• More than 3,000 packing crates to be used during the move
• 422 parking spaces just for RBC Plaza employees
• More than 300 new security badges to be printed
• 172 new offices
• 196 new work stations to be delivered
• 368 new desk chairs to be delivered
• 344 new office guest chairs to be delivered
• 339 new chairs for 31 conference rooms to be delivered or moved
• 6 moving days to make it all happen

“No doubt the move has been a lot of work, but it’s absolutely worth the effort,” said Custer. “We are thrilled to
be located in the heart of downtown Raleigh in the city’s newest, tallest tower.”

RBC Bank employees will complete the move on Sept. 15, coinciding with the opening of the new banking
center on the ground floor.

Photo/interview opportunities:
Friday, Aug. 29; 7:00 – 8:00 p.m.:
Portions of RBC Plaza will be open to the media to get photos/footage of movers transporting crates and
furniture into the building.

Tuesday, Sept. 2; 8:00 – 9:00 a.m.:
Verna Gessaman, Sr. Manager, Community and Economic Development and Chris Bell, Regional President,
Business Banking, will be available for interviews and photos as they enter the RBC Plaza for the first time and
move personal items into their offices.

To schedule an interview or participate in the photo opportunities, please contact Jamie Mitchell at
(919) 788-5613 or (919) 369-2609.

About RBC Bank

RBC Bank, headquartered in Raleigh, N.C., offers a wide range of financial services and advice, including a
complete line of banking, and mortgage services to individuals, businesses and public institutions throughout
the Southeast. RBC Bank’s network includes more than 430 full-service banking centers, an extensive ATM
network, and telephone and online banking. In addition, RBC Bank offers builder finance products through its
RBC Builder Finance division. RBC Bank is a wholly-owned subsidiary of Royal Bank of Canada (RBC) (RY on
the TSX and NYSE), Canada's largest bank as measured by assets and market capitalization. RBC is also one
of the world’s financial, social and environmental corporate leaders for the past eight years as on the Dow
Jones Sustainability World Index. Additional information about RBC Bank may be found at


For more information:
Jamie Mitchell/RBC Bank
Manager, Media Relations